Free UK Delivery
over £35
Free UK Returns
Receive a full refund within 14 days if you are not happy
SKIN CARE
Stock up on your favourite Mayka Skin Care products and save up to 30% choosing one of our Skin Care Sets.
SOAPS
Body Care
Hair
#Zero Waste Mayka Skin Care
How does it work?
1. Collect at least 5 empty jars, from listed below
2. Wash them but do not take labels off
3. Bring them to our stationary shop or send them to us (Mayka Skin Care, 234 Marsh Lane, Preston, PR18RT). Make sure the jars are safe by wrapping them is e.g. unwanted newspaper. Attach a note with your last order number or name and email address. You cover the shipping cost.
4. Send us a message to info@mayka-skincare.com to let us know that you have sent us a parcel.
5. When we receive your parcel, we’ll send you a promo code -15% to your e-mail address for your next order, to which we’ll also add a free gift - just remember to write ‘#ZeroWaste’ in ‘add note’ space when placing this order.
Packaging you can send back to us:
Amber Glass Jar 120ml (Repairing Hand Cream, Foot Butter, Stretch Marks Butter)
Amber Glass Jar 30ml (Natural Protection)
Clear Glass Jar (Calendula&Avocado Balm)
Glass Jars 15ml and 50ml (Magic Eyes, Vitamin C Boost, Moisture Boost, Q10 Boost)
Save Our Planet Together
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What should I do if I receive a damaged product?If you receive a damaged product, please contact our customer service team within 48 hours of receiving your order. We will arrange for a replacement or a refund as per your preference.
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Can I change my delivery address after placing an order?Yes, you can change your delivery address within 24 hours of placing your order by contacting our customer service team. Please provide your order number and the new address details.
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What are your delivery options?We offer standard, express, and next-day delivery options. Standard delivery typically takes 3-5 business days, express delivery takes 1-2 business days, and next-day delivery is available for orders placed before 2 PM.
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How do I track my order?Once your order has been shipped, you will receive an email with a tracking number. You can use this number on our website to track the status of your delivery.
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What is your return policy?You can return any unused and unopened products within 30 days of purchase for a full refund. Please contact our customer service to initiate a return and receive a return shipping label.
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What are loyalty points and how do they work?Loyalty points are rewards that you earn for making purchases on our site. For every pound you spend, you earn points that can be redeemed for discounts on future purchases. The more you shop, the more points you earn!
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Do loyalty points expire?Yes, loyalty points expire 12 months after they are earned. Make sure to use your points within this period to take advantage of the rewards.
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How can I check my loyalty points balance?You can check your loyalty points balance by logging into your account on our website. Go to the 'My Account' section and click on 'Loyalty Points' to see your current balance and transaction history.
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Can I transfer my loyalty points to someone else?No, loyalty points are non-transferable and can only be used by the account holder who earned them. They cannot be transferred or shared with other accounts.
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How do I redeem my loyalty points?To redeem your loyalty points, simply add items to your cart and proceed to checkout. On the payment page, you will have the option to apply your loyalty points to your purchase. The discount will be automatically applied to your total.